LINEAR Revit V26

PC is recognized as a Virtual Machine

Problem

During licensing, you get a message saying that local softlocks are not supported in virtual machines.

Cause

When licensing with local licenses, the PC (especially Microsoft Surface Books) is incorrectly recognized as a virtual machine.

Solution

    If you can reliably rule out the possibility that virtualization software is being used, proceed as follows:

    1. Open the registry editor on the affected PC and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Virtual Machine\Guest\Parameters\VirtualMachineId bzw. zu HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Virtual Machine\Guest\Parameters\VirtualMachineId.
    2. Rename the VirtualMaschineId entry.
    3. Restart the computer.
    4. Create a new .c2v license file.
    5. Send the new license file to licensing@linear.de.