Make sure that you have taken into account all the prerequisites for clients mentioned on the Prerequisites for installing software protection page.
Here is a short overview as a checklist:
| ☐ | Microsoft Windows 7, 8, 8.1, 10 (64-bit), 11 |
| ☐ | Administrator rights on license server |
| ☐ | Current versions of LINEAR Admin, LINEAR Installation Center and the software protection driver (HASP HL device driver) are installed. |
| ☐ | The following websites can be accessed from the client:
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| ☐ | Firewall Port 1947 TCP/UDP (incoming and outgoing) enabled on clients, license servers and in the network infrastructure. |
| ☐ | Firewall or virus scanner must not hinder or block the communication or execution of our programs. |
| ☐ | No use of Apple products or bootloaders. |
| ☐ | License server is not a virtual server that is moved by load balancing. |
| ☐ | When using Terminal or Citrix systems: A separate, dedicated license server is used. All requirements for a smooth operation were tested and implemented. |
| ☐ | You use the license-supported LINEAR program versions mentioned by us on the page Prerequisites for the installation of the software protection. |