Get Support directly from your Reseller

Our support team is always up to date and can address your individual questions specifically; no matter if you require assistance with the use of the software, the installation or the network configuration. There is almost no question that could not be answered by our support team. We benefit from many years of experience and know the pitfalls in dealing with complex software.

We will not give up
Especially in projects with tight deadlines a direct support is important. 70% of callers are put through  a supporter directly. With modern tools, such as remote control also complex issues can be quickly resolved and explained.


Email

Write us!

You are welcome to submit your request using the contact form below. We will review and get back to you.

Hotline

Quick help via telephone

You can reach us via telephone. If there is no supporter available at the moment, we will call you back as soon as possible.

You reach us under the number:

+49 241 88980-20

Mo. - Fr.: 08:30 - 12:30 and 13:30 - 17:00 (CET)

Support request

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Support agreements

Premium Support

The complete service for all questions around the liNear programs includes:

  • 10 hours of support by phone and email at a discounted price of 60 €/h
  • Special price of 95 €/h (instead of 120 €/h) for additional support services within the contract period
  • Telephone support for desktop and network installations
  • Free callback when the Support Center is busy
  • Complete documentation of the support processes, which we provide on request

Prepaid support

The service without contract period for all questions around the liNear programs includes:

  • 2 hours of support by phone and e-mail for 120 €/h with automatic extension by 2 hours each time
  • Telephone support for desktop and network installations
  • Free callback when the support center is busy
  • complete documentation of the support processes, which we provide on request

All prices listed here are excluding VAT. The linear GmbH reserves the right to change prices at any time.


liNear Service Tools

Some little helpers to support you in your daily workflow.

Free downloads

Version:
22.3.0
Last change:
03.05.2022
File size:
14.62 MB
File format:
exe
Sales region(s):
International
Description:

liNear Enabler for drawings created with liNear Desktop and to be opened with AutoCAD versions 2019 to 2023.

Version:
23.0.0
Last change:
24.05.2022
File size:
7.70 MB
File format:
exe
Description:

Administrative tool for liNear programs.

Version:
3.0.10
Last change:
04.02.2022
File size:
74.84 MB
File format:
exe